The arrival of British Airways’ first A350-1000 was described by the airline’s Chairman & CEO, Alex Cruz, as “one of the most exciting developments in our $6.5 billion investment programme”. The much anticipated new aircraft features upgraded cabin products, with a major focus on the Club Suite.
BA’s investment in customer experience is significant and comes at a time when competition has intensified and the Heathrow-based carrier has been in the spotlight for a variety of reasons. This is the A350 routing between London Heathrow and Dubai.
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